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Needs Our Support?
Vimatic offers world class service and support through our team of project managers, service engineers, and support specialists.
Comprehensive Support for Your Business Needs
Vimatic coordinates the delivery, installation and integration of Vision system machinery. Our technical and engineering support team will conduct operator and maintenance training, preventative maintenance programs, as well as line efficiency studies to help optimize production output.
Kelvin Lew
Vimatic Solution is best service provider.
Suren Surendran
FAQ
Technical Issues and Service Requests
Prompt support for resolving technical challenges and servicing your needs.
Submit a support request through our contact us form on our website or contact our support team directly.
Our support team is available during business hours only from 8.30 AM until 5.30 PM, Monday to Friday.
Our team will reach out to you within 24 hours of receipt, guaranteed by the next business days.
Please provide detailed information about the issue, error messages, system configuration, and any troubleshooting steps taken.
Please call our Technical Service Department
- All inquiries and requests will be answered within 24 hours of receipt, guaranteed by the next business day.
Support
Email Requests
info@vimatic.com
Phone Number
+03 7783 0468
Ready to Elevate Your Operations?
Our expert team delivers tailored technologies and services to streamline processes, enhance quality control, and drive operational excellence across your organization.
Provide good customize vision solution as requested requirement. Able to provide good service and support to achieve successfully.